Frequently Asked Questions
What is your return policy?
If for any reason the item you purchased from us didn't work out, you may return or exchange your item in original, unused condition within 30 days of receipt for an exchange or refund.
Only items returned in original condition can be exchanged or refunded.
Customers are responsible for any incurred shipping costs (unless item arrived damaged, defective or it was sent in error).
All returns must be approved beforehand. Please email us at hello@lindenisenough.com to request return and further instructions.
THE FOLLOWING ITEMS CANNOT BE RETURNED OR EXCHANGED:
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for custom or personalised orders (i.e.embossing). Embossing is done by hand using traditional machines, making each item unique.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund, if applicable, will be processed and a credit will be applied to your credit card or original method of payment. Processing time will depend on your method of payment and your bank’s policies.
Does Linden Is Enough have a physical store?
Nope. We're digital natives and online is enough. For now...
How do I use my Linden Is Enough homemade leather cream?
We recommend re-applying the beeswax cream every 3-6 months or after being exposed to water. Follow the steps bellow:
1) Make sure the leather is bone dry before using the cream.
2) Gently work a thin coat into the leather and seams using a soft, clean, and dry cloth.
3)Wipe off excess and buff to a shine with dry flannel cloth or horsehair brush.
How often you should condition depends on usage and climate, so make sure to pay attention to for example any brittleness or dryness developing.
How to best care for my leather bag?
Our top tip definitely would be to make good use of the Linden Is Enough leather beeswax cream that came as a gift with your order. It’s completely natural and homemade and will work wonders on your leather, whether it’s a cow hide bag such as our duffles or messengers, or soft lamb leather as seen on our totes and smaller bags.
Is my bag water resistant?
The short answer is: no.
We apply a thin layer of our homemade beeswax cream to each and every item which will to an extent weather proof your bag. Nonetheless, leather and water are not great friends and you should avoid getting your bag wet.
We work exclusively with vegetable tanned leather, which means you have an incredibly authentic and top quality bag. However, without that thick layer of finishing (or plastic) that you will find on more mass produced items your leather is more raw and exposed to your environment, so do take good care.
Should I keep my bag away from sunlight?
Leather is ultimately skin. Thus, just like your own, when vegetable tanned and kept natural and authentic, leather will tan and age in the sunlight. If you're happy with speeding the natural variations and patina that the sun will cause, no problem, but if you'd like to keep your bag its original color for longer, avoid direct sunlight.
Also, remember how the sun dries out your skin? Well, it will have the same effect on leather. Keep an eye on your bag and if you notice it's a bit dry or brittle, you can condition it with a thin layer of our beeswax cream.
How should I style my bag?
Anyway you'd like! Our items are timeless and meant to outlast trends. We design minimal so that you can style your bag with nearly anything. Moreover, we believe in fashion as a form of self expression, so break the mold and have fun. Wear your bag with anything or nothing at all for all we care - Linden Is Enough!
How do I keep up with Linden Is Enough?
Sign up for our newsletter to receive updates about new items or deals and follow us on instagram: @lindenisenough.
Make sure to tag us when you wear your bag out and about as we'd love to stay in touch.
Let customers speak for us
Love the design, love the material, the color, how soft it feels, the size. It’s perfect . I’m very happy with my purchase.
Been eyeing Linden is Enough bags for over a year, and couldn’t resist the new suede tote in Chestnut during the Black Friday sale. Just received my bag and it is to die for. Totally unique. Incredible quality. The stitching is durable and sturdy. The suede is soft with variety and character. It’s so comfortable on. I just packed it up and it doesn’t feel super heavy. I’m a teacher and a mom and this is my new go to bag for everything. So glad I made this purchase!
Gréât quality. Leather is thinner than expected but it gives it a soft slouchy look right out the box. Has a small inner pocket which could be bigger. The small pocket is great for my keys and card holder but too small for my 16 pro max phone. Overall very happy. And don’t forget to wax the bag, it gives it a nice shine and protects from water.
Beautiful and soft. Great quality and seamless delivery
Love the softness of the leather and it sits so nicely on my shoulder unlike other bags I’ve tried. I have so many bags and this is my new fave will definitely be back for more!
I'm so happy with this purchase, the leather seems very durable. I just loved the color!
Bag arrived within just few days. It is exactly how it was described and on the pictures. Bag looks and smells amazing :)
Daniel, the owner of the company was approachable and answered all my questions before and after purchase.
the only down side
Going back to school for another degree and wanted a bag that wasn’t a typical backpack, just got it in today and it’s perfect!
I’ve been looking at this news for a while and decided to go for it when in the sale. I’ve been really pleased with my first purchase from Linden is Enough. The leather smells devine and is really soft. The bag is surprisingly large when not folded, so can fit in quite lot.
The bag i received exceeded my expectations i love my bag so much that i also ordered the maxi tote!
Hand bag unfortunately received with a stain
This bag is so soft and looks phenomenal. I ordered the medium size and it's exactly as described. I'll definitely be ordering more products in the future!
This is a good messenger bag. It is made of high quality leather. The stitching is very well done. It fits my 13” MacBook plus chargers and a book. I would buy this bag again, but it looks like it will last a lifetime so I won’t need to.
